Software Development

A self-service subscription portal for Safarifone's Hudhud VoIP and DSL services

Client

Safarifone

Telecommunications

Smart Fusion designed and built the Hudhud services website and online subscription system, letting customers compare VoIP and DSL plans, sign up, and pay online without visiting a branch.

The Challenge

Safarifone's Hudhud VoIP and DSL products were sold only through in-person branch visits and manual provisioning, which limited reach and slowed activation for new subscribers.

The Solution

Smart Fusion, in a joint venture with Agile Vectors, delivered a marketing website and an online subscription flow with plan selection, account creation, online payment, and a provisioning handoff into Safarifone's billing, so customers can subscribe and activate service end to end online.

Outcomes

Public website and online storefront for Hudhud VoIP and DSL plans
Self-service signup, payment, and account management
Automated provisioning handoff to billing and network systems
Reduced branch load and faster subscriber activation

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