A self-service subscription portal for Safarifone's Hudhud VoIP and DSL services
Safarifone
A self-service subscription portal for Safarifone's Hudhud VoIP and DSL services
Smart Fusion designed and built the Hudhud services website and online subscription system, letting customers compare VoIP and DSL plans, sign up, and pay online without visiting a branch.
Challenge
Safarifone's Hudhud VoIP and DSL products were sold only through in-person branch visits and manual provisioning, which limited reach and slowed activation for new subscribers.
Solution
Smart Fusion delivered a marketing website and an online subscription flow with plan selection, account creation, online payment, and a provisioning handoff into Safarifone's billing, so customers can subscribe and activate service end to end online.
Outcomes
- Public website and online storefront for Hudhud VoIP and DSL plans
- Self-service signup, payment, and account management
- Automated provisioning handoff to billing and network systems
- Reduced branch load and faster subscriber activation
Practices involved
Have a similar program in mind?
Talk to the Practice Lead